FREE SHIPPING AND RETURN ON ALL ORDERS

Terms of service

Welcome to Durnix. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these Terms of Service.

1. Business Information

Store Name: Durnix
Business Address:
Unit 1 Promenade, Market St
Blackpool FY1 1ET
United Kingdom

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Acceptable Use

You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorised access to our systems, introduce malicious software, or engage in any activity that could damage or disrupt the website.

4. Products and Availability

We make every reasonable effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, occasional errors may occur.

Durnix reserves the right to update product information, correct pricing errors, modify product availability, or discontinue products without prior notice.

5. Orders

All orders are subject to product availability, payment authorisation, and acceptance.

Your order confirmation email confirms receipt of your order but does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order because of pricing errors, stock shortages, payment issues, suspected fraudulent activity, or legal requirements.

6. Pricing and Payment

All prices displayed on our website are shown in the applicable currency presented during checkout.

Orders are processed only after successful payment authorisation.

7. Order Processing and Delivery

Orders are processed within 2 business days following successful payment confirmation.

Estimated delivery is 3–5 business days after dispatch. Delivery estimates are provided as guidance only and may vary due to circumstances beyond our reasonable control.

8. Returns and Refunds

Eligible products may be returned within 14 days of delivery in accordance with our Return & Refund Policy.

Approved refunds are processed within 7 business days after the returned item has been received and successfully inspected.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, product descriptions, website design, and other materials, is the property of Durnix or its licensors and is protected by applicable copyright, trade mark, and intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, or otherwise use any website content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Durnix shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes or limits your statutory rights under United Kingdom consumer protection legislation.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

12. Website Availability

We strive to keep our website available at all times. However, we may temporarily suspend, modify, or discontinue any part of the website for maintenance, security, or operational reasons without prior notice.

13. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Changes to These Terms

We may update these Terms of Service from time to time. The latest version published on our website will apply to all future use of the website.

15. Contact

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.

By using the Durnix website and placing an order, you confirm that you have read, understood, and accepted these Terms of Service.